What goes on a landscaping service agreement
A maintenance round is the income that makes the rest of the business possible, and the thing that kills it every year is winter. Grass stops growing, visits get thinner, and a customer paying the same monthly figure in January starts asking what for. Settle that in the agreement and the round survives the season.
- The frequency, and how it changes between summer and winter
- What a visit includes, and what the winter visits include instead
- The price: per visit, or a monthly figure spread across the year
- What happens in a drought or a hard winter when there is nothing to cut
- Seasonal extras — leaves, hedges, the spring tidy — included or priced separately
- Waste: taken away or left, and whether that is in the price
- The term, the notice period, and when the price is reviewed
The sample line items and example prices this sheet opens with are on the landscaping invoice template — the same table, which is about the trade rather than about this paper, so it lives in one place rather than on all six.
What you get
A PDF, and a link your customer can open in any browser. Word and Excel versions are not available yet — if a spreadsheet is what you need, this is not yet the tool for it, and saying so is cheaper for both of us than you finding out after typing everything in.
Pick how it looks
Six looks, from a plain classic sheet through a bold top band to a shop ticket, and your initials go on automatically until you upload a logo. See all six.
How to send it
Most customers want the paper on their phone, so the service agreement goes out by WhatsApp, text or email, or as a link that needs no app and no account on their side. Or download the PDF to print it or keep it for your own records.
Questions
How do I charge through the winter?
Either drop to a lower winter frequency, or spread the year’s work across twelve equal payments and say so on the agreement. What fails is charging the summer rate in January without having explained it — the customer does the arithmetic in a month with no grass, and cancels.
What should a winter visit actually include?
Say it, or the visit looks like a token. Leaves, edges, beds, hedges, pruning, checking drains and fences — there is real work in a winter yard, and the agreement is where the customer finds out you intend to do it.